The NBS Head Office Building was built from 1888 – 1890, on the basis of blueprints designed by Konstantin Jovanovic (Vienna 1849 – Zurich 1923), son to distinguished artist Anastas Jovanovic...
Adoption of the Law on Payment Services (applied as of 1 October 2015) rounded off a series of NBS activities aimed at setting up a comprehensive regulatory framework in the area of payment service provision and e-money issuance and represented a huge step forward in modernisation of the national payment system. It also instilled greater security and advanced consumer protection, in parallel with increasing the efficiency of payment transactions and creating the legal basis for the development of innovative forms of payment.
On 31 July 2024, the Serbian National Assembly adopted the Law Amending the Law on Payment Services, applied since 6 May 2025. Amendments to the Law on Payment Services aim to further stimulate innovation in the market and ensure greater competition and transparency in the field of payment service provision, as well as improve consumer protection and payment security, introducing, among other things, two new types of payment services (payment initiation service and account information service), and two new types of payment service providers (account information service provider and payment initiation service provider).
In Serbia, without the special licensing by the NBS, payment services may be provided only by banks or a public postal operator – directly or via their authorised agents. All other entities, i.e. payment institutions and e-money institutions within the meaning of the Law on Payment Services, may provide payment services, directly or via their authorised agents – only subject to the NBS’s licensing and only those services they are licensed for.
As noted in our previous press releases regarding the implementation of the Law on Payment Services, we hereby inform the public that the NBS keeps registers of payment institutions and e-money institutions duly licensed by the NBS. Apart from data on services they are licensed to provide, the registers also contain data on the authorised agents through which these institutions may provide payment services, so that the public can be duly informed on which companies (apart from banks and the public postal operator) are authorised to provide payment services under the law.
The NBS continuously supervises the operations of entities suspected of unauthorised payment service provision and takes all measures within its remit to prevent such unlawful behaviour. We also invite citizens to share with us any information about such cases, via email platni.sistem@nbs.rs, or at the NBS address – Kralja Petra 12, 11000 Belgrade. The reports may also be submitted anonymously.
