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Consumer Protection | File a complaint against financial services provider or mediation proposal

File a complaint against financial services provider or mediation proposal

 

  • If you want to file a complaint against a bank, financial lessor, payment service provider or e-money issuer – click here. (Serbian version only)

  • If you want to file a complaint against an insurance services provider or VPF management company - click here. (Serbian version only)

  •  If you want to submit additional documents or  comments upon NBS request in the complaints procedure  – click here. (Serbian version only)

  • If you want to file a mediation proposal – click here. (Serbian version only)